Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Pro Multis Media
    12671 Arletta Circle
    Garden Grove, CA 92840

    Copyright © 2006-2017 Pro Multis Media. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2006-2017 Pro Multis Media. All rights reserved.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Pro Multis Media and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Pro Multis Media believes that customer conduct violates applicable law or is harmful to the interests of Pro Multis Media and its subsidiaries.



  • Privacy Policy
  • Pro Multis Media use of personal information that you may submit to Pro Multis Media through this Web site is governed by the Pro Multis Media Privacy Policy. We do not share your private information with other companies.



  • Shipping & Delivery
  • At this time, Pro Multis Media ships merchandise via FedEx Ground, UPS Ground, USPS First Class or USPS Priority Mail in the continental US. We ship USPS Priority International outside the US to Canada and worldwide. In stock items ship within two business days and back ordered items usually ship within two weeks. Please allow up to two weeks for delivery of imported veils. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. 



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Pro Multis Media is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Sales Tax
  • Pro Multis Media charges 8% California sales tax for merchandise ordered on this Web site and shipped to California locations.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Pro Multis Media reserves the right to change its payment procedures at any time without prior notice to you.

    FOR DEFECTIVE NON-APPAREL

    Pro Multis Media will gladly replace any defective item if notified within 30 days of purchase at no cost to the customer. No exchanges or returns after 30 days.

    FOR HEADCOVERINGS

    Each item sold is individually handmade, whether here in the US or abroad. Accordingly, no two items are ever exactly the same and items may very slightly in color and detail from batch to batch.

    Pro Multis Media will gladly replace any defective headcovering (i.e. tears, stains) if notified within three (3) days of purchase at no cost to the customer. No exchanges or returns after 30 days.

    RETURNS OF NON-DEFECTIVE HEADCOVERINGS

    The way the headcovering was constructed by the manufacturer (i.e. shape, length) is NOT a "defect". Returns are subject to a Restocking Fee of 50% of the retail price plus shipping cost.

    Returns are accepted only from individual customers, provided contact is made by the customer within three (3) days of receipt of merchandise. For Sanitary Reasons, any headcovering accepted for return must be unworn and in brand-new condition, obviously unused, in original packaging and in its original condition.

    Customer must contact Pro Multis Media within three (3) days of receipt of item and a return shipping label will be emailed to the customer. Merchandise must be received within 30 days of original shipping date at which time Pro Multis Media will refund the customer the retail amount minus the 50% restocking fee and shipping cost.

    All of the items and their designs are copyrighted 1992-2009 by Halo-Works and our suppliers. No reproduction of any part or entirety of these designs is allowed without specific written permission by the designs' individual owners.



  • Store Hours
  • Pro Multis Media is a home-based Catholic family business located in Southern California and operates Monday - Friday, 9:00 a.m. - 6:00 p.m. Customer service is available as defined on the Contact Us page of this Web site.  WE ARE OUT OF THE OFFICE FROM APRIL 21 - 25.